The Internal Revenue Service has announced that phone lines are expected to be extremely busy during the 2026 tax filing season, especially around Presidents Day. Every year, this holiday period brings a sharp rise in taxpayer calls. Many people contact the IRS to ask about refund timing, tax credits, identity verification, and notices they received in the mail. Because of the expected increase in demand, the agency is encouraging taxpayers to use online tools instead of calling whenever possible. This reminder is important because the 2026 filing season is projected to be larger than last year.

Why This Filing Season Is Expected to Be Busier

The IRS estimates that it may receive around 164 million individual tax returns during the 2026 season. That number is higher than the previous year’s total. Population growth, increased electronic filing, and expanded tax credit programs are contributing to the rise in filings. When more people file returns, more people also check on their refunds and seek help understanding tax rules. The days leading up to and following Presidents Day have historically produced some of the highest call volumes. During these peak periods, taxpayers may experience long hold times and delayed responses.

Online IRS Tools Are Available All Day

The IRS website offers a wide range of digital services that are available twenty-four hours a day. These tools allow taxpayers to complete many common tasks without speaking to a representative. Through the official site, users can check refund status, review account balances, download tax transcripts, make payments, and research tax credits and deductions. One of the most useful services is the Individual Online Account. After secure login, taxpayers can view prior year adjusted gross income, check payment history, set up installment plans, and retrieve an Identity Protection PIN if needed.

Electronic Filing and Direct Deposit Are Still the Fastest Options

The IRS continues to emphasize that filing electronically and choosing direct deposit remains the quickest and safest way to receive a refund. Electronic filing reduces errors because tax software checks for missing information and math mistakes before submission. This lowers the chance of delays caused by corrections. Direct deposit also speeds up payment delivery. Funds are transferred directly into a bank account without the risk of mail delays or lost checks.

Tools That Help Answer Common Questions

For people who are unsure about eligibility for credits or how certain income should be reported, the IRS provides an Interactive Tax Assistant on its website. This tool asks simple questions and then provides guidance based on the answers. It helps clarify filing status, credit qualification, and other common concerns. The IRS also publishes updated information pages explaining recent tax law changes. How to Track Your Refund in 2026

Taxpayers who are waiting for their refund can use the “Where’s My Refund?” tool online. This tracker updates once per day and usually shows status information within twenty-four hours after an electronically filed return is accepted. Paper returns take longer to appear in the system because they must be processed manually. Refunds that include certain refundable credits may face additional review before release. This is required by law to prevent fraud. For many early filers who claim these credits, status updates often appear by late February once required checks are completed.

Free Help Is Available for Eligible Taxpayers

The IRS reminds taxpayers that free return preparation services are available for individuals who qualify. Volunteer programs offer no-cost basic tax assistance, especially for lower-income households, seniors, and people with disabilities. These services are provided by trained volunteers and can help ensure accurate filing. The agency also advises taxpayers to choose reputable preparers. Avoiding dishonest preparers who do not sign the returns they prepare can prevent future problems.

Plan Ahead to Avoid Delays

The main advice for the 2026 filing season is to plan early and use online tools whenever possible. Filing electronically, selecting direct deposit, and checking refund status through official channels can save time and reduce stress. Digital services now cover most common needs and are available even during holidays. By preparing ahead and relying on official resources, taxpayers can navigate the busy season more smoothly.

Disclaimer

This article is for general informational purposes only and does not provide tax, legal, or financial advice. Tax rules, refund timelines, and processing procedures may change. Always verify information through the official IRS website or consult a qualified tax professional for guidance specific to your situation.